Privacy
Will my data be retained after deleting my account?
As soon as an account on our platform is canceled or deleted, all directly linked personal data is permanently and irreversibly removed from our active systems.
Statutory retention periods and verification partner Payaut
As a certified crowdfunding platform, we—together with our official payment and verification partner Payaut (a Nuvei company)—are legally required to comply with strict European financial regulations, such as the Anti-Money Laundering and Anti-Terrorist Financing regulations.If you have completed a bank account registration or verification process in the past, the statutory retention periods and privacy protocol of Payaut apply to those specific financial details. Financial institutions are legally obliged to retain identification and transaction data for a statutory period (usually 5 to 7 years, depending on the exact transaction status) for tax and financial authorities. This data cannot be destroyed immediately upon your request, as the legal retention obligation takes precedence over the right to be forgotten.
For a detailed overview of how Payaut handles this data, the specific legal bases, and the retention periods, please refer to their official privacy statement:
Payaut Privacy Statement (PDF)Spendenaktion Privacy Policy
For a comprehensive explanation of our platform's general privacy policy, please visit our information page:https://spendenaktion.de/privacy-policy