Payout
Weekly payout on Wednesdays
When do my donations get paid out?
Dashboard > Payout
Donations are paid out weekly on Wednesdays.
All donations received until Monday midnight 24:00 will be processed for payout.
All donations received after Monday midnight 24:00 will be paid out on Wednesday the following week.
In your dashboard under Payout, you can track your payout. As soon as the payment is created, the status of your payment changes from Open to In Progress.
The payment is made before midnight on Wednesday. As soon as the payment has been confirmed, the status changes from In Progress to Paid.
Depending on your bank, the payment will be received within 1 to 3 business days later on the bank account that is linked to your fundraiser.
Costs are automatically deducted from the amount to be paid and can be viewed 24/7 in your dashboard in the Payout section. You can download an invoice with VAT specification, per payout date, here.
Please note: payment can only take place if a bank account has been added and verified.
Determine when you wish to be paid out / pausing your payout
Do you prefer to receive the money all at once at the end of the fundraising campaign? Or at another desired moment?
This is possible by pausing the payout. Go to bank account in your dashboard and turn off Weekly payout. As soon as you want to be paid out again, you can turn this function on again. Payout will then take place on the following Wednesday.
The donations received will accumulate in your Steunactie account and are always visible 24/7 in your dashboard.
Starting your campaign without adding a bankaccount?
You can start your fundraiser without adding and/or linking a bank account.
The donations received will then accumulate in your account and will only be paid out once a bank account has been added and verified.
All donations and your balance are visible online 24/7 in your dashboard.
Will I still be paid out if I do not reach my target amount?
Yes. We always pay out weekly. Setting a target amount and/or reaching a set target amount does not affect the weekly payout.
VAT Invoice of Fees
You can download an invoice for the fees with VAT specification, per payout date, in your dashboard under Payout.
Automatic deduction
Our fee is automatically deducted from incoming donations. So you will never receive an invoice that you have to pay separately.
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