Donor management

Dashboard > Donations

In your dashboard, you can manage your donors. Go to Dashboard > Donations.

Here you will see:

• a list of your donors,
• their email address (if they did not donate anonymously),
• the amount donated,
• the date of the donation
• the comment they placed with their donation

Here, you can:

• download a list (excel) of your donors (e.g. to thank them personally).
• delete a comment (e.g. if an unpleasant comment was posted).

Thanking donors

Donors are automatically thanked - on behalf of the campaign manager - with a short email after receipt of their donation. You can change the default text of this e-mail in Settings, if desired.

Please note: only donors who have not donated anonymously. We do not have e-mail addresses of donors who donate anonymously.

Fundraisers > Edit fundraiser > Settings > Use my own thank you e-mail

You can always send your donors a personal thank-you email if you wish. To do so, go to your Dashboard and click on Donations. Here you will find a list of all your donors with their email addresses (if they have not donated anonymously) and you can use these to send them a personal thank you email if desired. 

You can also download a list of donors and their email addresses here (excel).

#: donor management, donations, donation, donate, donating