1

Malfunction / Outage / Maintenance

Where to look should there be a disruption to our service

*** There are no disruptions on the platform at the moment ***


We have done everything possible to ensure that the platform is stable and works seamlessly 24/7.


It may happen that the website experiences a malfunction of some kind. This may be due to a malfunction of the website, but can also be caused by one of the parties we work with. For example, a failure at our hosting partner (Google), at one of our payment service providers (Mollie, PayPal, Payaut) or one of our software suppliers.


To gain insight into a malfunction, we indicate below where the status of malfunctions is reported and can be followed:


Malfunction at the payment service provider Mollie: https://status.mollie.com/


Malfunction at the payment service provider PayPal:

https://xn--allestrungen-9ib.de/stoerung/paypal/


Disruption of payment methods: 

https://xn--allestrungen-9ib.de/ or https://xn--allestrungen-9ib.at/ or https://xn--allestrungen-9ib.ch/


Disruption of our Support Centre: 

https://status.tawk.to/


Disruption of our e-mail server: 
https://smtp2gostatus.com/


Other failures: 

https://steunactie.tawk.help/en-gb/article/malfunction-or-outage


#: fault, defect, glitch, malfunctioning, failure, breakdown, flaw, impairment, dysfunction, shortcoming, failing, deficiency, crash, fail, impaired, malfunction, faulty

Was this article helpful?

2 out of 2 liked this article

Still need help? Message Us